Product Customisations
Does Bauerfeind offer customised product solutions?
Product customisation is a key component to Bauerfeind’s commitment of providing tailored solutions that address the unique clinical needs of patients with precision and strong personalisation. In a collaborative approach with patients and clinician
How do I arrange a custom-made brace or orthosis solution?
Please email [email protected] to inquire about and coordinate a custom support, brace, or orthosis. Custom braces are developed from a series of individual anatomical measurements that must be recorded and provided to Bauerfeind, along with
What is the process for arrange a custom compression garment?
Bauerfeind's Custom Compression Garment Patient Support Program aims to provide custom-made and individualised compression garment solutions as an adjunctive therapeutic approach for patients to aid in the long-term management and treatment of multi-
What is the payment process for a custom-made product?
Completed order forms for custom-made products will be send by Bauerfeind to our manufacturing partners at Bauerfeind Germany for a final quotation. You will receive an invoice with the final unit cost for the custom product. Payment of this invoice
What is the time frame for a custom product to be manufactured and delivered?
Custom products from Bauerfeind are produced abroad at our main manufacturing headquarters in Germany. The duration for the production of a custom product is approximately 2-3 weeks, after which the completed product is dispatched to our Sydney wareh
Whom should I contact to address concerns about a custom-made product?
If there are any concerns or uncertainties regarding the custom product manufactured, please reach out to a Bauerfeind technician at [email protected]. It is essential to include a brief description of any present issues, as well as the pati