Does Bauerfeind offer product demonstrations for clinics?Updated 2 years ago

Bauerfeind have established the Clinical Education and Partnership Program, which is a multidisciplinary initiative through which our team of product specialists collaborate with allied health practitioners across the country to generate awareness and knowledge of the Bauerfeind product portfolio. This is administered through virtual and face-to-face educational workshops with clinics, which expose clinicians to the diverse Bauerfeind product range and provide interactive opportunities for practitioners to become familiar with Bauerfeind aids and their suitability to a wide scope of patient indications.

Virtual educational workshops are supported by product demonstration packages, which comprise a tailored collection of selected products that are sent to clinics in advance of the workshop date. According to the Bauerfeind policy on the provision of demonstration products, this stock can be held by a clinic for a period of 14 days, during which time a workshop would be hosted and clinics are provided with ample time to engage with the products. Bauerfeind demonstration products are subjected to strict product quality assurance and preservation requirements, which must be acknowledged by our business partners prior to the provision of any stock. Hence, all business partners must acknowledge and sign the Bauerfeind DEMO Stock Information and Consent Form to affirm understanding of mutual expectations around the care of DEMO stock whilst present at the clinic. 

Please see attached a copy of the form, which specifically highlights and stipulates the conditions pertaining to the organisation of demonstration products, including receipt, handling, and return expectations.

The return of DEMO packages to Bauerfeind is the responsibility of the clinic, as per the mutual agreement established with Bauerfeind, for which Bauerfeind will provide a return label to enable the stock dispatch and return. For New Zealand clients, initial freight costs associated with the return of any DEMO packages will be reimbursed by Bauerfeind. Please provide a copy of the payment receipt for freight to your Bauerfeind representative, who will liaise with the accounts department to action the reimbursement.

Please email [email protected] to get in touch with an account manager for further information on the Clinical Education and Partnership Program, and to inquire about the possibility of arranging an educational workshop with your clinic.