What is the process for the payment of orders?Updated 2 years ago

All Bauerfeind orders placed either through the account managers, orders team, or via the portal, will incur payment via invoicing. Once an order has been authorised and dispatched by the orders team, an itemised invoice will be generated and sent to your nominated email address, or the email address used to place the order via the business portal. 

If your clinic requires an invoice to be sent to a specific email address, please provide the relevant email in the initial email order request or the order memo on the portal. 

Bauerfeind invoices can be paid via the Pinch payment gateway, which is linked in every Bauerfeind invoice. 

Simply click the embedded link in the invoice to be re-located to the Pinch payment page to process a payment.

The Pinch payment gateway can also be accessed by visiting the official Bauerfeind Online Payment page, and inputting the invoice number to be redirected to the Pinch platform.