Bauerfeind Business Partner Support Centre logo
Bauerfeind Business Partner Support Centre logo

All articles

Can custom-made products be returned or exchanged?Updated 2 years ago

Bauerfeind have an established Returns and Exchanges policy which is applicable to standard ready-made products, and provides a framework for the qualification and organisation of return requests and exchanges of products. Given that custom-made products are manufactured according to individual specifications and preferences, they are not eligible for a return or exchange under Bauerfeind policy. 

Was this article helpful?
Yes
No