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Returns, Exchanges and Warranties

What is Bauerfeind's return and exchange policy for products?

Orders for standard products of supports, braces, orthoses, insoles, and compression garments are subjected to a standardised return and exchange policy, which is stipulated in full in the Bauerfeind Terms and Conditions of Sale. Returns and Exchange

Can custom-made products be returned or exchanged?

Bauerfeind have an established Returns and Exchanges policy which is applicable to standard ready-made products, and provides a framework for the qualification and organisation of return requests and exchanges of products. Given that custom-made prod

Do Bauerfeind products come with a warranty?

Bauerfeind is committed to providing a diverse collection of products that represent and reflect a commitment to high-quality solutions backed by technological investment to produce a premium range with longevity and durability. Bauerfeind's Product